Front Desk Associate - New York, NY
New York, NY
Position Summary
We are looking for a reliable and professional Front Desk Associate to join our team. The ideal candidate has prior experience in luxury hospitality or front desk operations.
Essential Duties and Responsibilities
- Welcome and assist members and guests upon arrival
- Manage reservations, bookings, and confirmations
- Handle payments and transactions via POS systems
- Answer calls and respond to inquiries professionally
- Maintain a polished and organized reception area
Knowledge, Skills and Abilities
- Familiarity with booking systems or POS software
- Strong communication and customer service skills
- Professional appearance and demeanor
- Organized, reliable, and detail-oriented
Education & Experience
- Previous experience in hospitality or front desk reception preferred