Weekend Receptionist - CA

Los Angeles, CA

Position Summary

The Weekend Receptionist serves as the first point of contact for visitors, residents, and staff at a Skilled Nursing Facility. This position is responsible for greeting guests, answering and directing phone calls, providing general administrative support, and maintaining a professional and welcoming front desk environment.

Essential Duties and Responsibilities

  • Greet and assist all visitors, vendors, and residents' family members in a friendly and professional manner.
  • Answer and route incoming calls using a multi-line phone system.
  • Ensure that all visitors sign in and out per facility policy.
  • Monitor visitor compliance with facility protocols (e.g., infection control, mask usage, sign-in procedures).
  • Provide information or direct inquiries to the appropriate departments or personnel.
  • Handle incoming and outgoing mail and packages.
  • Assist with clerical tasks such as filing, data entry, and photocopying as needed.
  • Maintain a clean and organized front desk area.
  • Support emergency procedures by following communication protocols.
  • Maintain confidentiality and security of resident and facility information at all times.

Knowledge, Skills and Abilities

  • Excellent verbal and written communication skills.
  • Professional demeanor and appearance.
  • Proficient with basic office equipment (phone systems, copier, scanner, computer).
  • Familiarity with Microsoft Office Suite (Word, Outlook).
  • Ability to multi-task and remain calm under pressure.
  • Friendly, patient, and courteous attitude with residents and families

Education & Experience

  • High school diploma or GED required.
  • Prior receptionist or clerical experience preferred, especially in a healthcare or SNF setting.