Logistic Specialist - MA - On Site

Braintree, MA

Essential Duties and Responsabilities

  • Ongoing duties will be advised by your manager and may be adjusted based on the needs of the business and your strengths.
  • Initial training will last up to three months.
  • Sole responsibility for key accounts, including developing a close working relationship with main contacts.
  • Handling imports and some exports.
  • General customer service, including responding to inquiries and providing shipment updates.
  • Managing files on customers and shipments.
  • Liaising with overseas partners, carriers, truckers, and other agents.
  • Rate negotiation with carriers and suppliers, as well as providing quotes when necessary.
  • Invoicing customers and reviewing/disputing invoices.
  • Occasionally looking after customers' needs outside of regular business hours or on weekends, ensuring excellent service at all times.