Position Summary

Our client is a fast-growing organization that provides patients with a modern solution for urgent medical treatment and routine healthcare to improve their quality of life.

They are seeking a Medical Assistant who lives their core values of being caring, knowledgeable, and exceptional with a passion for serving our patients. This leader will exude positivity and demonstrate operational excellence, ownership of their business, and the expertise to act with a sense of urgency. Our team members deliver an impeccable patient experience and treat everyone like family. The Medical Assistant will be a trusted team member providing care to our patients and a trusted partner to the clinical team, center staff, and the Executive Leadership team.

Duties and Responsibilities

• Prepares patients for physical examinations, including taking vital signs and performing all required testing.
• Cross trained to perform Front Office duties including greeting patients, obtaining authorization, check in/out, communicating wait times, etc.
• Work closely with medical directors and clinical staff in a team approach to patient care.
• Responsible for performing routine medical procedures as ordered by the treating clinician.
• Triages and dispositions all patients.
• Assists providers during examination and treatment.
• Dispenses medications and appliances as ordered by the treating clinician and in accordance with state regulations.
• Performs DOT and Non-DOT drug and alcohol testing.
• Performs ancillary testing and tasks (including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing) as ordered by treating clinicians.
• Performs rapid screening tests (influenza, strep, mono, glucose, etc.).
• Maintains supplies, cleans rooms and equipment, and stocks exam rooms.
• Notifies supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected.
• Maintains and operates all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures.
• Completes quality assurance activities on equipment and medical devices as well as testing processes used in the center.
• Prepares for and assists clinician with surgery set up and injury care.
• Applies bandages, dressings and splints as ordered by the treating clinician.
• Manages patient flow and volume. Keeps patients informed of expected wait times.
• Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping. Ensures accuracy in documentation.

Minimum Qualifications

• DOT Certified.
• X-Ray Tech experience.
• Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility.
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions.
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism.
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies.
• Willingness to participate in initial and ongoing training as required.
• Effective communication and interaction with employers, patients, providers and other employees.
• Must successfully complete orientation and training & demonstrate competency in all medical tasks.
• Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection.
• Strong computer skills and EMR knowledge.

Education

• Master's degree and successful completion of accredited physician assistant program.
• Current licensure as Physician Assistant by the state of California.
• Board certification.
• Current BLS and ACLS certification.