About Us

Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .

Position Summary

The Residuals Manager will primarily be responsible for the management & facilitation of the processing of union residuals calculations.

Essential Duties and Responsibilities

• Daily To-Do List updates:
  • New qtly statement
  • Incoming payment, payment method and project status.
  • New collection statements
  • New invoices from CAMA (Freeway, Fintage House, etc)
• Respond to client/CAMA/talent/guild inquiries pertaining to:
  • Setup questions, discuss with Clients as needed.
  • Payment questions, discuss with Clients as needed.
  • New qtly statements: confirm receipt and provide an ETA to clients.
  • Profile updates: address, SSN, Corp etc.
  • Tracking information Request
  • New setup inquiries: email responses to new residual processing request, ABS's fees, and initial setup requirements.
• Initial Setup document review: review the information provided by the client to ensure we have all that is needed to initiate the setup.
  • Residual Processing Request
  • Cast list
  • Main & End Credits
  • CRD, if applicable (applicable when more than one crew member in any category. i.e., Unit Production Manager (UPM), First Assistant Director (1st AD), Second Assistant Director (2nd AD)
• Residual Setups:
  • Complete residual model prepared by Coordinator/Analyst.
    • Review to ensure the information was transferred correctly.
    • Review pension rates and minimums for accuracy.
    • Confirm days worked are accurate, per the performers base pay.
    • Remove any categories/days excluded for residual purposes i.e., stunt riggers.
    • Communicate credits vs cast list discrepancies and missing information to the client and finalize setup when info is provided.
    • Ready for Approval Email: create schedule PDF's and send them to the client for approval.
    • Request internal IATSE reports for proration purposes, when applicable
• Residual Payments:
  • Review collection statements and/or quarterly reportable revenue.
  • Enter reportable revenue onto ABS's residual model.
  • Ready for Processing Email: create schedule PDF's and official invoice and email to client for approval/funding.
• Create Electronic Folders:
  • Setup, Payment, Emails
  • Save download and save all files provided by the client.
• Complete residual model:
  • Copy all talent from the original cast list to ABS's residual model.
  • Add DGA and WGA members as applicable.
  • Confirm we have SSN/FIN for all SAG/DGA/WGA members.
  • Add pension rate, minimums.
  • Cast list vs Credits Review: review the credits and cast list and identify any discrepancies.
• Check processing:
  • Train new staff
  • Assist check processing with volume as needed, or during downtime. Turnaround time should be reduced to 1 week for all projects.
    • Update To Do List with tracking number, completion date, P&L, and project status.
  • Packing: print, package, and mail checks to the guild(s).
  • File electronically.
• Monday Follow ups: "pending payment” and/or on "hold” project statuses on a weekly basis according to our follow up guidelines.

Knowledge, Skills, and Abilities

• Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills.
• Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; displays understanding of how job relates to others; uses resources effectively.
• Use of Technology - Demonstrates required skills; adapts to new technologies; uses technology to increase productivity; keeps technical skills up to date.
• Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
• Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance; meets commitments.
• Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
• Cooperation - Exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
• Teamwork - Exhibits objectivity and openness to others' views; gives and welcomes feedback; puts success of team above own interests; supports everyone's efforts to succeed.
• Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; able to read and interpret written information.
• Conflict Resolution - Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control.
• Diversity - Shows respect and sensitivity for cultural differences such as sex (including pregnancy, childbirth, breastfeeding or related medical conditions), race, religion (including religious dress and grooming practices), color, gender (including gender identity and gender expression), national origin (including language use restrictions and possession of a driver's license issued under Vehicle Code section 12801.9), ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law or ordinance or regulation; educates others on the value of diversity; promotes a harassment-free environment.
• Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
• Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports affirmative action and respects diversity.
• Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
• Achievement Focus - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence.
• Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals.; completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; asks for and offers help when needed.
• Innovation - Displays original thinking and creativity; meets challenges with resourcefulness.
• Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
• Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives.
• Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
• Quantity - Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.
• Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

Education & Experience

• High school education; or up to one-year related experience or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• To perform this job successfully, an individual should have a knowledge of ShareFile.com Database software; CYMA Financial Management Systems Accounting software; Microsoft Excel Spreadsheet so ftware and Microsoft Word Processing software.