About Us
Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .

Position Summary

The Sr. Global HR Specialist, US EOR serves as the administrative employer for employees working in the United States on behalf of foreign or out-of-state client companies, providing comprehensive HR and workforce management support. The role is responsible for delivering customized HR service solutions that positively impact client business outcomes, driving client retention and growth. Key responsibilities include managing U.S. federal and multi-state labor law compliance, benefits administration, employee relations, while serving as a trusted advisor to partners and end-user clients. Acting as a bridge between local legal requirements and client management needs, this role provides expert guidance, recommendations, and hands-on HR support to help clients effectively manage their workforce and minimize risk for all parties.

Essential Duties and Responsibilities

• Work with EOR clients, partners and worksite employees with primary focus on compliance and strategic related HR needs.
• Responsible for all aspects of client and partner health, maintenance, and retention; monitor regular payroll trends, consult on products and services, and navigate compliance matters.
• Work closely with the clients, sales team, and operations departments to ensure a mutually successful and long-lasting partnership.
• Develop and maintain effective relationships with clients, appointed contacts, and on-site supervisors.
• Support worksite employees as the Employer of Record representative.
• Provide customized solutions in accordance with the client’s internal standards and HR best practices, prompt issue resolution, timely follow-up and proactive recommendations that enhance communication, productivity, organizational culture, and work practices and mitigate risk.
• Maintain and provide clients and worksite employees with up-to-date handbooks, job descriptions, offer letters, performance evaluation tools, compensation plans, hiring/on-boarding processes, salary benchmarking, and succession planning, per EOR guidelines.
• Identify and address legal and regulatory compliance concerns related to Human Resources and EOR compliance.
• Provide guidance and mentor both Global HR, EOR Specialists and Associate HR, EOR Specialists.
• Ability to speak to more complex partners and clients and host EOR business reviews.
• Operate with a high degree of independence and discretion, leveraging extensive multi-disciplinary and multi-state HR experience to advise on complex, high-risk, and strategic HR matters.
• Regular, on-site attendance is an essential job function due to the need for secure access to systems, collaboration on sensitive technical matters, participation in operational meetings, and hands-on involvement.

Marginal Functions

• Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients.
• Attend webinars and training to stay up to date on best practices related to the company and department.
• Complete projects and other duties as assigned by supervisor. 

Knowledge, Skills, and Abilities

• Demonstrates strong organizational and time management abilities; personable, articulate, and technically proficient.
• Proven expertise in Human Resources best practices, with a strong focus on employee relations and compliance with federal, state, and local regulations.
• Working knowledge across key HR disciplines, including employee relations, organizational development, performance management, recruitment, compensation, and benefits.
• Excellent verbal and written communication skills, with the ability to build effective relationships across all organizational levels and cultures.
• Delivers exceptional internal and external customer service.
• Consistently adheres to established KPIs and SOPs.
• Applies change management principles to support business transformation initiatives.
• Exercises sound logic and reasoning to make timely decisions in high-pressure or deadline-driven environments.
• Demonstrates strong judgment and problem-solving skills when addressing complex situations.
• Upholds high ethical standards, including maintaining confidentiality and handling sensitive information with discretion.
• Effectively manages multiple projects while addressing daily HR and business needs, ensuring accountability and timely resolution of issues.
• Provides well-informed recommendations to resolve escalations, aligning with company policies, procedures, and applicable laws.
• Possesses strong business acumen with the ability to think and operate from a business-owner perspective.

Required Education & Experience

• Bachelor’s degree in human resources, Business Administration or a related field or equivalent combination of experience, skills, education (including other relevant non traditional degree programs, certifications, or job training programs) preferred.
• 2-4 years of HR experience.
• Proficiency with Microsoft Office software (Excel, Word, PowerPoint, Teams) and demonstrated ability to learn other applications as needed.
• Experience with various HRIS systems and payroll platforms preferred.
• PRISM, EOR or PEO experience preferred.
• Bilingual capabilities (English/Spanish) are preferred.

Required Licenses and/or Certifications

• PHR, SPHR, SHRM-CP or SHRM-SCP certification preferred

Physical, Mental, & Communication Demands

Physical Demands:

• Sedentary Work: Occasionally involves sitting for extended periods, often at a desk or computer.
• Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
• Mobility: Occasional movement within the office to retrieve documents, access equipment, and collaborate with team members.
• Visual Acuity: Ability to read and analyze data on a computer screen (or to read and analyze data with reasonable accommodation) and in printed materials.
• Lifting & Carrying: Minimal physical lifting required, but may involve handling documents, and lifting light office supplies.

Mental Demands:

• Analyzing: Evaluate complex HR issues and provide sound, risk-aware recommendations.
• Confidentiality: Ability to handle confidential and sensitive information with discretion and professionalism.
• Multitasking: Manage multiple clients, priorities, and deadlines effectively.
• Decision-Making: Maintain accuracy in HR processes, documentation, and compliance requirements.
• Adaptability: Emotional resilience and composure when addressing high-impact or sensitive situations (e.g. performance issues, investigations, organizational change.
• Problem-Solving: Identify issues and implement practical, timely solutions.
• Stress Tolerance: Perform effectively under pressure and tight deadlines. 

Communication Demands:

• Cultural Sensitivity: Communicate respectfully and effectively with individuals from diverse backgrounds and industries.
• Verbal Communication: Regularly interact with clients and teams to provide guidance and support.
• Written Communication: Prepare clear, professional documentation, reports, and correspondence.
• Interpersonal Skills: Build effective relationships across all levels of the organization.
• Consultative Communication: Explain complex HR concepts and recommendations clearly.
• Active Listening: Understand and respond to client and employee concerns.
• Conflict Resolution: Address sensitive issues with professionalism and tact.

Environmental Conditions

This position is performed in a professional office environment and requires regular use of computers and standard office equipment. The work setting is climate-controlled with typical office lighting and low to moderate noise levels. The role involves extended periods of screen time, in-person collaboration and meetings, and minimal exposure to physical hazards.

This position is eligible for the following benefits:

• Health Insurance: Medical, dental, and vision coverage.
• Retirement Plan: 401(k) with company match.
• Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law.
• Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.

Disclaimer

This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. All employees are required to follow Vensure policies and procedures, and abide by established Standard Operating Procedures (SOPs). Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position.